My philosophy is: Fail early, so you can eventually succeed.
- I am looking for a computer for my child to use at NMH. What computers are compatible with the NMH network?
- Do I need to prepare my computer before bringing it to NMH?
- What support is available on campus?
- How does the technology work?
- What does the technology fee support?
- Will I be given an email address?
Computers connecting to the NMH campus network must be registered before gaining access. You are required to have active and updated anti-virus protection software installed. Usually problems can be avoided if your computer has all the necessary critical updates installed:
For longer-term computer health and for better support, you must maintain functioning and up-to-date virus protection software as well as the restore media provided by your manufacturer. Some computers do not come with restore media but will allow you to create it during your initial set-up. We encourage you to do this.
NMH finds that "Security Suite" software (software that includes a firewall, "zone" protection, and anti-virus software all-in-one) will often conflict with our network services and can make connections difficult. "Security Suite" should be disabled or uninstalled. Built-in OS (Operating System) firewalls and basic virus protection software are adequate.
A staff of experienced technicians is available to help resolve technical problems. In addition, NMH technicians assist students in securing warranty repairs. Upper Modular, Room 103, is staffed Monday through Friday for walk-up computer service. Should your computer require repair (or warranty repair) beyond what NMH can provide, we can work with you to secure repair through either the computer manufacturer or an off-site repair vendor.
NOTE: In the event that your computer needs to be "re-imaged," you must be able to provide the restore media supplied by your vendor or manufacturer.