Frequently Asked Questions - Common Questions

Students make charter bus reservations right on SWIS, and the fare is automatically deducted from their tuition account (not the debit account).

Before each break, students are notified through posters, SWIS, and DL announcements of the upcoming dates to make their charter bus reservations.

Reservations made after the deadline will incur a $10 late fee and can be made only if seats are available. Reservations may not be made during break. Contact Kim Shearer if a reservation needs to be made after the deadline.

A student may cancel a reservation during the posted reservation period. No refund is given after the reservation period has ended.

There are no tickets for the charter bus service. After the student makes a reservation they will receive a confirmation via email. Students are checked onto the bus by chaperones who have a master list of students with reservations.

Adult chaperones ride all charter buses!

YES - students must present their current NMH ID when boarding a charter bus.

NO - boxed items, computers, bicycles, skis, snowboards, and other large items are not allowed on charter buses and should be sent by UPS from the NMH warehouse or mail center.

It is the student’s responsibility to look for the bus at the departure location. Be at the departure location 15 minutes prior to the posted departure time. Buses DO leave on time and cannot wait for students who are running late.

Charter buses are generally back on campus between 6 and 9pm.

If a student needs help with charter service, they can contact the charter bus office at (413) 498 – 3203. The office will open on return days at 9 am.